BCN Hosted - Notice history

All systems operational

Remote Desktop Platform - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Hosted Platform - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Hosted Email Services - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

External Connectivity - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Veeam Cloud - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Storage Platform - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Azure Services - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Vendor/3rd Party - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 99.88%

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Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

Citrix Licencing Issue
  • Resolved
    Resolved

    All BCN customers experiencing issues with Citrix DaaS have confirmed they are able to access the environment again.

  • Monitoring
    Monitoring

    We are starting to see impacted instances accept logins again. Awaiting full confirmation from Citrix that the issue has been fully resolved.

  • Identified
    Identified

    Citrix have confirmed they have identified the root cause of the issue and are working towards resolution. They have advised that some of the impacted customers should see successful DaaS launches as they are recovering.

  • Update
    Update

    Citrix have confirmed the issue is impacting Citrix DaaS in the EU - Citrix Cloud Status

  • Investigating
    Investigating

    Please be advised that Citrix are experiencing issues with licencing which is impacting the ability to use the platform. BCN are working with Citrix to understand timescales and next steps.

Oct 2024

No notices reported this month

Sep 2024

No notices reported this month

Sep 2024 to Nov 2024

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