External Transit Issue - Third party issue effecting some customers
Resolved
Major outage
Started about 2 years ago Lasted about 1 hour
Affected
Remote Desktop Platform
Hosted Platform
Hosted Email Services
External Connectivity
Updates
Resolved
Resolved
The issue was identified as a circuit issue within our primary transit providers network - they have resolved the issue by removing the circuit from service.
Investigating
Investigating
An issue has been identified causing connectivity issues between the data centre and customers on certain ISP services. The issue is due to a third party network service between London and Manchester.
