BCN Hosted - Notice history

All systems operational

Remote Desktop Platform - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Hosted Platform - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Hosted Email Services - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
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External Connectivity - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
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Veeam Cloud - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Storage Platform - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Azure Services - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Vendor/3rd Party - Operational

100% - uptime
Nov 2024 · 99.88%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

No notices reported this month

Dec 2024

No notices reported this month

Nov 2024

Citrix Licencing Issue
  • Resolved
    Resolved

    All BCN customers experiencing issues with Citrix DaaS have confirmed they are able to access the environment again.

  • Monitoring
    Monitoring

    We are starting to see impacted instances accept logins again. Awaiting full confirmation from Citrix that the issue has been fully resolved.

  • Identified
    Identified

    Citrix have confirmed they have identified the root cause of the issue and are working towards resolution. They have advised that some of the impacted customers should see successful DaaS launches as they are recovering.

  • Update
    Update

    Citrix have confirmed the issue is impacting Citrix DaaS in the EU - Citrix Cloud Status

  • Investigating
    Investigating

    Please be advised that Citrix are experiencing issues with licencing which is impacting the ability to use the platform. BCN are working with Citrix to understand timescales and next steps.

Nov 2024 to Jan 2025

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