BCN Hosted - Service Connectivity Issue – Incident details

All systems operational

Service Connectivity Issue

Resolved
Partial outage
Started about 4 years agoLasted about 12 hours

Affected

Remote Desktop Platform

Partial outage from 5:52 PM to 5:56 AM

Hosted Platform

Partial outage from 5:52 PM to 5:56 AM

Hosted Email Services

Partial outage from 5:52 PM to 5:56 AM

External Connectivity

Partial outage from 5:52 PM to 5:56 AM

Updates
  • Resolved
    UTC
    Resolved

    All services should now have returned to normal.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently testing to ensure that all services are available.

  • Identified
    UTC
    Identified

    Engineers are now on-site at our datacentre investigating.

  • Investigating
    UTC
    Investigating

    We are currently aware of issues at our data centre which may result in intermittent loss of service.