Service Connectivity Issue

Resolved

Partial outage

Started over 2 years agoLasted about 12 hours

Affected

Remote Desktop Platform

Hosted Platform

Hosted Email Services

External Connectivity

Updates

Resolved
19, July, 2022 at 5:56 AM
Resolved
19, July, 2022 at 5:56 AM
All services should now have returned to normal.
Monitoring
18, July, 2022 at 11:50 PM
Monitoring
18, July, 2022 at 11:50 PM
We implemented a fix and currently testing to ensure that all services are available.
Identified
18, July, 2022 at 5:56 PM
Identified
18, July, 2022 at 5:56 PM
Engineers are now on-site at our datacentre investigating.
Investigating
18, July, 2022 at 5:52 PM
Investigating
18, July, 2022 at 5:52 PM
We are currently aware of issues at our data centre which may result in intermittent loss of service.

BCN Hosted - Service Connectivity Issue – Incident details