BCN Hosted - Service Connectivity Issue – Incident details

Service Connectivity Issue

ResolvedPartial outage12 hours 4 minutes

Affected

Remote Desktop Platform

Partial outage from 5:52 PM to 5:56 AM

Hosted Platform

Partial outage from 5:52 PM to 5:56 AM

Hosted Email Services

Partial outage from 5:52 PM to 5:56 AM

External Connectivity

Partial outage from 5:52 PM to 5:56 AM

  • ResolvedUTC

    All services should now have returned to normal.

  • MonitoringUTC

    We implemented a fix and currently testing to ensure that all services are available.

  • IdentifiedUTC

    Engineers are now on-site at our datacentre investigating.

  • InvestigatingUTC

    We are currently aware of issues at our data centre which may result in intermittent loss of service.